Hydraulic Inside Sales​/Customer Service Representative

Hydraulic Inside Sales/Customer Service Representative

Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at Sun Source! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!

Sun Source offers an industry competitive compensation plan and excellent company benefits including medical, dental and 401(k). Sun Source also offers tuition reimbursement and training opportunities for talented people with a desire to learn and grow.

Based in Savage, MN the primary responsibility of the Hydraulic Inside Sales Customer Service Representative is to provide support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance.

This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.

What You'll Do:

• Support customers and outside sales team
• Prioritize and manage multiple requests in a fast paced environment
• Proactively anticipate customer's and manager's needs
• Field 50-100+ emails daily
• Proficient in Microsoft Office

Why You'll Love Working for Us:

• Industry competitive compensation plan
• Medical, dental and 401(k)
• We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!

What We Need from You:

• 2+ years of experience and/or a 2-year Associates or Technical degree
• Exposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment) preferred
• Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
• Working experience with Trend is a plus
• Strong analytical, mathematical, and mechanical aptitude

Entry level

Full-time

Industrial Machinery Manufacturing and Manufacturing