Records Technician - Records - Savannah Police Department

Records Technician – Open Records – Savannah Police Department

The City of Savannah Police Department’s Information Management Division is seeking a highly qualified, customer-focused Records Technician – Open Records to join our team. The Information Management Division is committed to delivering courteous, accurate, and timely service in a manner that inspires public trust and confidence.

We offer a rewarding, fast‑paced career with opportunities for growth, professional development, and mentorship from experienced professionals. Our collaborative team of Customer Service Representatives, Teletype Technicians, Records Technicians, Records Supervisors, and Records Division Supervisors works together to ensure efficient daily operations.

As a Records Technician – Open Records
, you will maintain and process Police Department records, assist with criminal background checks, respond to Georgia Open Records Act requests, and perform NIBRS report coding and data entry into the GCIC system.

We offer competitive pay and a comprehensive benefits package including medical, dental, vision, life insurance, supplemental life insurance, short‑term disability, tuition reimbursement, wellness programs, deferred compensation (457 B), pension plan, flexible spending account, home purchase assistance, and 12 paid holidays.

Women, minorities, and veterans are encouraged to apply.

• Use multiple local and national computer databases and the SPD records management system to perform daily duties.
• Prepare and maintain files, logs, and records.
• Handle confidential information, ensuring adherence to confidentiality and all local, state, and federal records laws.
• Develop and maintain filing systems.
• Answer telephones, accept and relay messages, forward calls, answer questions, provide information, and respond to customer concerns, complaints, and requests.
• Work closely with state and local law enforcement agencies to ensure warrants are entered and removed, records are validated, and case files are complete for presentation to prosecutors.
• Respond to open records requests.
• Enter information into the computer; read and process reports; use the computer to check and correct information.
• Obtain, review, and disseminate data.
• Review officer reports and code reports according to NIBRS requirements.
• Prepare invoices for open records and criminal history records provided to citizens and intake those funds.
• Answer questions concerning fees, applications for expungement, final dispositions, and correcting inaccurate arrest information.
• Perform other related duties as assigned.

• Knowledge of NCIC/GCIC policies and procedures.
• Knowledge of department policies and procedures.
• Knowledge of record keeping, report preparation, filing methods, and records management techniques.
• Knowledge of clerical practices and procedures, such as letter writing and operation of standard office equipment.
• Skill in organizing work and setting priorities.
• Skill in reading with comprehension.
• Skill in operation of standard office equipment.
• Skill in operation of computers and various software programs.
• Skill in oral and written communication.

High School Diploma or GED with less than one year of experience in general clerical, filing, and records management; or any equivalent combination of education, training, and experience.

GCIC certification required.

Valid state driver’s license with acceptable driving history required.

Work Location:

201 Habersham St.

Work Hours:

8 am – 5 pm, Monday – Friday.

Seniority level:
Entry level.

Employment type:

Full‑time. Job function:
Administrative. Industry: Government Administration.

Salary: $97,300.00 – $.