Student Support Specialist

Position: STUDENT SUPPORT SPECIALIST
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Job Title:

STUDENT SUPPORT SPECIALIST Agency:

Lanier Technical College Job

Requisition :

Day (United States of America)
Compensation Details:$41,000 - $43,000 ANNUALLY, DEPENDING ON QUALIFICATIONS AND EXPERIENCE.

Job Description:

Lanier Technical College ((Use the "Apply for this Job" box below). ) – Hall Campus;
Gainesville, GA (zip code 30507 ) is conducting a search for the following full-time, benefits-eligible, FLSA non-exempt, salaried position. NOTE :
This position is classified as a “Campus Security Authority” as per the “Jeanne Clery Act.” A background check and employer/professional reference check are part of the selection process. Please contact Human Resources at  or cantrell if any assistance/accommodation is needed in the application/interview process.

POSITION : STUDENT SUPPORT SPECIALIST

REPORTS TO:

DIRECTOR OF COUNSELING AND STUDENT SUPPORT SERVICES SALARY RANGE:
Low $40’s annually, depending on qualifications and experience EFFECTIVE DATE :
This position is available now OVERVIEW:

The Student Support Specialist provides operational assistance across programs within the Student Support Services Department that impact student engagement, retention, and success.

MAJOR RESPONSIBILITIES :

Provides administrative support to assist with service delivery.

Collects and compiles related data for Special Populations, Accessibility Services and Career Services departments.

Enters information from forms, records, and reports into BANNER and other designated data management systems, codes information accurately and consistently.

Administers and monitors accommodated testing for Accessibility Services, ensuring compliance with approved accommodations, secure testing environments, and proper documentation.

Assists with planning, coordination, and execution of major departmental events including the Annual Career Fair, Resource Fair, Campus Life events and other special projects or activities.

Manages student ; verifies student enrollment and identity prior to issuing ; operates  equipment; maintains  supplies, equipment functionality, and secure handling of student information.

Assists in training and supervising work‑study students assigned to the department.

Will provide back-up front desk support to Receptionist one day per week to cover for lunch, breaks, appointments, etc.

Fosters a welcoming, student‑centered environment and communicates effectively with students, faculty, staff, and community partners.

Maintains confidentiality and compliance with FERPA and departmental policies.

Other work-related duties as assigned by Supervisor.

COMPETENCIES Knowledge of the mission of postsecondary vocational/technical education

Knowledge of related state and federal regulations

Skill in the operation of computers and job-related software programs

Oral and written communication skills

Skill in interpersonal relations and in dealing with the public

Decision making and problem-solving skills MINIMUM QUALIFICATIONS Associates degree from a regionally accredited college or university AND Three (3) years of related work experience, to include working with the public in a customer service environment.

TECHNICAL

QUALIFICATIONS:

Ability to work flexible hours and maintain a 40-hour workweek, to include evenings and weekends on occasion;

Skill in the operation of computers and job-related software programs, i.e. Microsoft Office Suite;

Effective oral and written…