Spanish Bilingual Sales Representative
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
LOCATIONS
savannah, GA
JOB TYPEFull-Time & Part-Time
PAY TYPESHourly + Bonus
BENEFITS & PERKSLOCAL REPRESENTATIVE:
Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises
No Resume Required, On-site Interview
POSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a motivated and customer-focused Spanish Bilingual Sales Representative to join our growing team. In this role, you will engage with Spanish‑ and English‑speaking customers to promote products and services, resolve inquiries, and build lasting relationships. If you’re fluent in both languages and passionate about sales and service, we want to hear from you!
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre‑employment test.
POSITION RESPONSIBILITIESKey Responsibilities:
- Conduct inbound and outbound sales calls in Spanish and English
. - Identify customer needs and recommend appropriate products or services.
- Build rapport and trust with clients to drive customer loyalty and repeat business.
- Upsell and cross‑sell offerings based on customer profiles and preferences.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with internal teams to ensure seamless customer experiences.
- Meet or exceed individual and team sales targets.
- Stay informed on product updates, promotions, and industry trends.
- Handle customer inquiries and resolve issues with professionalism and empathy.
Qualifications:
- Fluent in Spanish and English (spoken and written).
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Proven ability to meet sales goals and deliver excellent customer service.
- Comfortable using CRM systems and sales tools.
- Ability to multitask and manage time effectively.
- Self‑motivated with a positive attitude and team spirit.
Preferred
- 1+ year of experience in sales, customer service, or call center environments.
- Familiarity with Microsoft Office Suite and Windows‑based systems.
- Experience working with diverse customer bases.
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and…
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