Dispatcher; Night Shift Night

Dispatcher (Night Shift Only) – Additional Night

Chatham Emergency Services is currently seeking qualified dispatchers for our communications center. Our communication center is the heart and soul of the organization. The candidate must have the ability to deal with high‑stress emergency situations. We are looking for a great support staff within our communication center to assist the Metro 911 system, firefighters, EMTs, and paramedics. We dispatch our vehicles.

• The candidate must be able to work rotating 12‑hour shifts (including days, nights, weekends, and holidays).
• Proficient in data entry in a CAD system.
• The ability to work long hours during disasters and evacuations.
• The ability to sit for extended periods of time.
• The ability to assess emergency situations, providing preliminary advice and guidance.
• The ability to work with the public and private sector through the Metro 911 system and private emergency phone calls.
• The ability to dispatch emergency personnel to scenes as well as provide directions to the emergency scenes all over Chatham County.

• Experience with multiple phone lines and radio channels.
• Ability to become Emergency Medical Dispatcher (EMD) certified.
• Ability to use sound judgment in dispatching personnel and equipment.
• Ability to think clearly and act calmly in stressful emergency situations.
• Great customer‑service skills internally and externally.
• Ability to multitask with several pieces of equipment such as headsets, radios, and computer equipment.
• Typing speed of at least 25‑30 WPM.
• Disbursing accurate and appropriate information to responding units.
• Speak clear and concise.
• Maintain a positive attitude.
• Bilingual in English and Spanish (preferred).
• Ability to successfully pass background checks, pre‑employment physical and drug test.

For all non‑English speaking candidates, we can assist you per written request. If you need additional resources/services, send a request to Human Resources via email (hr) no later than 7 business days prior to the testing date. During this time, we will provide a written English comprehension examination that tests your ability to read and understand English. Upon successful completion, we will provide you the written examination and/or resources per written request.

Chatham Emergency Services is an Equal Employment Opportunity Employer & Drug‑Free Workplace

• Entry level

• Full‑time

• Management and Manufacturing

• Public Safety

Referrals increase your chances of interviewing at Chatham Emergency Services by 2x.

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