Customer Experience Specialist – Tech Support & Help Desk
Listed on 2026-10-20
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, English Customer Service -
IT/Tech
HelpDesk/Support, Technical Support
MCI is seeking a Customer Service Representative in Savannah, GA to deliver inbound support, troubleshoot issues, and drive exceptional customer experiences for commercial and public sector clients. You’ll handle calls, chats, and emails, aim for first-contact resolution, and collaborate with internal teams to resolve issues while maintaining data confidentiality in a dynamic, high-growth environment.
The role requires strong communication, problem-solving skills, and a customer-first mindset,
We would love to welcome a new Customer Experience Specialist – Tech Support & Help Desk to our organisation in Savannah, GA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience Specialist – Tech Support & Help Desk role in the description above.
We appreciate your interest in this position.
Join MCI and contribute to our ongoing work.
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