Enterprise Sales Engineer - GA

Overview

Job Description:
Enterprise Sales Engineer – GA

Position Title: Enterprise Sales Engineer – GA
Location: Savannah, GA or Macon, GA (preferred)
Reports To: Chief Sales Officer

Employment Type: Full-Time

• Responsible for working side by side with the sales team as a technical subject matter expert (SME) to drive sales growth
• Communicates with customers (internal and external) in a professional, friendly, and effective manner, both verbally and in writing
• Support sales teams on pre-sales activities by providing technical and network design solutions (i.e., topology diagrams, presentations, fiber maps)
• Provide technical training to onboarding sales team members
• Communicate updates related to products and services and technical process changes
• Supports RFI/P/Q preparation as requested by Sales Representatives
• Collaborate and act as the primary liaison between the sales teams and the other departments, including Operations, OSP Engineering, Network Engineering, Service Assurance, and Service Delivery
• Assists sales teams in thoroughly reviewing Salesforce opportunity records before they close to ensure that:
  All supporting product configuration documentations has been captured
• All technical details and descriptions are correct before submitting the opportunity to service delivery for implementation of a project
• Collaborates with internal departments to ensure smooth project transition from pre-sales to post-sales
• Provides feedback on various business and process improvement opportunities
• Travel to customer locations for meetings and site assessments as needed
• The accuracy and integrity of the SE provided solution, and associated information is essential for the success in meeting the customer expectations

• Bachelor's degree in electrical engineering, Business or IS, or equivalent experience in the industry
• Industry certifications such as CCNA, JNCIA, and Network+ desired, but not required
• Thorough understanding of Metro Ethernet Forum (MEF) Ethernet services, ELINE, ELAN and ETREE
• Understanding of Managed services such as Managed Router and Managed Firewall
• Knowledge of connectivity solutions for cloud platforms, AWS, GCS, Azure etc
• Possesses industry knowledge and familiarity with the competitive landscape
• Broad telecommunications skill set with experience in two or more of the following areas is desired;
  Sales Experience, Product Management/Planning, Network Engineering, Transport Engineering, Network Provisioning, Operations
• Understand layer 2 and layer 3 topologies, as well as Hosted VoIP, Unified Communications, SIP, PRI, and analog based voice requirements
• Strong understanding of IP networking and IP addressing as it pertains to customer solutions and service
• Excellent leadership skills are a must, as is the ability to help foster and close multiple sales opportunities with multiple Sales Representatives simultaneously, while performing job functions independently and with minimal management supervision
• Strong analytical, communication, and customer presentation skills