Flight Operations Technical Writer III

Flight Operations Technical Writer III in GAC Savannah

Quality and Configuration Control
Demonstrated attention to detail in review, editing, and publishing processes to ensure error‑free, customer‑ready publications. Ability to follow established quality standards, procedures, checklists, and publication control processes.

Customer and Stakeholder Engagement
Effectively collaborate with pilots, engineering, flight test, certification personnel, ODA representatives, and other internal stakeholders to develop and validate technical content. Communicate technical information clearly and professionally to both technical and operational audiences.

Problem Solving and Process Improvement
Ability to troubleshoot publication workflow issues, identify root causes, and assist in developing solutions related to technical data or publishing systems. Contribute recommendations that improve efficiency, standardization, quality, or productivity within Flight Crew Publications.

Project Execution and Ownership
Capable of independently managing assigned publication revisions from initiation through release while coordinating inputs from multiple stakeholders. Demonstrates accountability for assigned aircraft portfolios, schedules, and publication deliverables.

Proficiency with MS Office Suite, SharePoint, Teams, Adobe and the desire to learn other IT systems.

Aircraft Systems Knowledge and Application
Working knowledge of Gulfstream aircraft systems and the ability to interpret engineering and technical source data for development of flight crew publications. Understanding of Aircraft Flight Manuals (AFM), Operating Manuals (OM), and AFM Supplements.

Structured Authoring and Publishing Systems
Proficiency in Adobe Experience Manager (AEM), Oxygen XML Editor, and Adobe Frame Maker for creation, revision, review, and publication of flight crew documentation. Working knowledge of XML-based publishing processes and document lifecycle management.

Bachelor's Degree or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 4 years technical publications experience, to include using industry standards to develop/revise technical documents in word processing applications; or aircraft maintenance and operational experience. Knowledge of basic aircraft system methodology or equivalent technology is required. Proficiency in computer technology/software and typing skills is required..

An A&P license and 4 years of related aircraft experience in addition to the four (4) years related experience may offset the degree.

Directly responsible (either individually or with other team members) for the development of technical publications. This can include special projects, research and development, and aircraft safety‑related content. Support the complete workflow process to ensure successful development and revision of technical publications. Comply with established quality processes to ensure accuracy, ease of use, and timely delivery of content.

Principle Duties and Responsibilities:

Essential Functions:

• With minimal to no supervision, use aircraft technical data to develop technical content that provides the information necessary for efficient return to service of the aircraft.
• Conduct reviews, analysis, and modification of technical documents to gain a thorough understanding of complex aircraft system operation.
• Provide training support on complex system operation and technical publications software and processes.
• Participate with publications team to ensure department workflows and business processes are followed.
• Proactively conduct discussions with internal/external customers in…