AR Coordinator

Job Summary

TICO has an immediate opportunity for an AR Coordinator. The successful candidate will have intermediate Excel skills and be comfortable working with complex spreadsheets and financial data. We are looking for someone with experience in AR; a numbers person who can pay great attention to detail and meet deadlines. If you are a highly organized and detail‑oriented individual with a passion for finance, we encourage you to apply for this exciting opportunity.

• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Conduct follow‑up calls on receivables/payments with customers.
• Prepare and send customer invoices in a timely manner.
• Resolve billing discrepancies and disputes in a timely and efficient manner.
• Prepare monthly aging reports and provide updates on AR status.
• Collaborate with sales and customer service teams to resolve customer inquiries and disputes.
• Maintain accurate records and documentation related to customer accounts.
• Assist with month‑end closing and financial reporting activities.
• Review customer accounts for past‑due and short‑paid invoices.
• Contact customers by phone and email to obtain payment status.
• Document all customer communications for tracking and follow‑up.
• Ensure customers have required documentation for payment, invoice, shipping notification, banking documents.
• Review disputed charges and take appropriate action.
• Escalate issues to management when resolving outstanding balances or possible uncollectable balances.
• Assist with resolution of disputes, short payments, past‑due balances.
• Run aging reports.
• Communicate with internal teams to resolve invoice and payment issues.

• Strong computer skills including Microsoft Word, Excel, Outlook, SAP, or other ERP experience desired.
• Possess high attention to detail.
• Ability to multi‑task, prioritize, and follow‑through with minimal supervision.
• Demonstrate proper phone and email etiquette.
• Experience in collections highly preferred.

• Associate degree in general accounting (Preferred).
• Minimum of 1‑year Accounts Receivable experience (Preferred).
• Verbal and written communication skills for effective phone and email interactions, internally and externally with our customers.
• Able to work independently and as a team.
• Strong organizational, tracking skills and habits.

This job description is intended as a general guide to the job duties for this position. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and efforts required of employees assigned to this job position. At the discretion of management, this description may be changed at any time to address the evolving needs of TICO.

We offer a comprehensive benefits package to our employees and their families which includes health, dental, vision, disability and life insurance, 401(k), vacation, and paid holidays.

TICO is a drug‑free workplace.

To learn more about TICO, visit our website at

Join us today!