MES Technician II

20251 - MES Technician II
Savannah, GA (100% onsite)

CBU: HMGMA

PURPOSE:
The Technician II will analyze and monitor MES (Manufacturing Execution System) systems and equipment across Hyundai (HMGMA).

ESSENTIAL FUNCTIONS:

• Monitor and respond to problems with computer systems. This includes covering phone and radio calls from production and maintenance.
• Complete periodic checklists regarding MES & HMGMA computer systems.
• Promptly respond to and resolve issues and requests as they arise.
• Work with other Analysts and other MES team members to resolve issues.
• Escalate issues as per MES escalation standards.
• Work in both a control room and on the plant floor.
• Work overtime as needed to support production as well as projects.
• Reconfigure and replace computers, scanners, and printers as they fail.
• Attend some holidays and the summer shutdown period to perform preventative maintenance of computers and MES equipment throughout the plant.
• Assist customers with installations and modifications regarding MES systems. This includes: computer installation, scanner installation and computer repair.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS:

• High school graduate or equivalent
• 2+ years of IT experience.
• Strong computer troubleshooting, hardware, and software support
• Experience with Windows, Microsoft Word, Excel, Microsoft Office, Web Browsers, and taking phone calls
• Experience with building computers, imaging computers or installing Windows
• Must be able to think analytically
• Ability to follow written and verbal instructions.
• Ability to work well in a team environment.
• Ability to interact positively with internal and external customers.
• CompTIA A+ preferred
• Must be able to work shift rotation (mornings/afternoon/graveyard)

Pay Range - $20.85 - 29.81 per hour. Note: Target Pay is $23.00/hr. from this range.