IT Support Engineer

We are looking for an IT Support Engineer to provide advanced technical support for end users and client environments in Savannah, Georgia. This contract-to-permanent position is ideal for someone who enjoys solving complex desktop, system, and network issues while delivering a high standard of service. The person in this role will handle escalated support needs, maintain core IT systems, and contribute to a stable and secure technology environment.

Key Responsibilities Provide Tier 3 technical support across multiple client environments

Troubleshoot and resolve complex issues related to networking, systems, and infrastructure

Lead and execute IT installations and deployment projects (network, hardware, cloud, and security)
Configure and maintain network infrastructure (switches, LAN/WAN, DNS)
Manage and support VoIP systems and connectivity issues

Administer and troubleshoot Active Directory environments

Support Microsoft 365 (Exchange, Teams, SharePoint, user management)
Maintain and support VMware / virtualized environments

Implement and maintain IT security best practices

Collaborate with internal teams and clients to ensure smooth project delivery and support