Bilingual Customer Experience & Community Manager

Help Us Build Something Meaningful

Savannah Toyota is looking for a bilingual leader to help build Savannah Toyota en Español - a new dealership-wide initiative focused on providing an exceptional experience for our Spanish-speaking guests while becoming more involved in and giving back to Savannah's Spanish-speaking community.

This is not a translator or traditional automotive sales position. We're looking for someone who wants the opportunity to build something from the ground up.

Our goal is simple:
Spanish-speaking guests should receive the same level of communication, care, and attention as every other Savannah Toyota guest - from their first phone call through purchasing, financing, service, and their entire ownership experience.

Just as importantly, we want to show up, listen, get involved, give back, and become a genuine long-term community partner.

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance

What You'll Do

Working directly with the General Manager and leadership team, you'll:

• Build and improve the Spanish-speaking customer experience across the dealership.
• Identify language and communication barriers and develop long-term solutions.
• Build genuine relationships throughout Savannah's Spanish-speaking community and identify meaningful ways for Savannah Toyota and our associates to get involved, give back, and support local organizations and causes.
• Help recruit and develop bilingual associates throughout the dealership.
• Work with our Social Media Specialist and marketing partners to create authentic Spanish-language content and highlight local people, organizations, events, and causes.
• Listen to our customers and community, measure progress, and continually improve Savannah Toyota en Español.

Who We're Looking For

• Fluent in English and Spanish.
• Passionate about helping people and serving the community.
• A natural relationship builder who is comfortable representing Savannah Toyota.
• Connected within Savannah's Spanish-speaking community - or capable of building those relationships.
• Entrepreneurial, self-motivated, and excited about creating something new.
• Organized and able to turn ideas into programs and processes.
• Comfortable with social media, digital communication, video, and public speaking.
• Available for occasional evening and weekend community events.
• Automotive experience is welcome, but it isn't required.
• Your background could be in community outreach, nonprofit work, hospitality, marketing, public relations, business development, banking, recruiting, leadership, automotive - or something completely different.
• What matters most is your ability to build relationships, earn trust, lead an initiative, and turn a vision into something real.
• An Opportunity to Build Something
• You won't be stepping into an established program - you'll help create it.
• And while you'll provide Spanish-language assistance when needed,
  we aren't hiring you to spend your day translating. You'll help us build bilingual capabilities throughout Savannah Toyota so our guests aren't dependent on one person.
• Success means becoming known within Savannah's Spanish-speaking community as a dealership that shows up, gives back, communicates effectively, and genuinely takes care of people.