Revenue Operations Overnight Manager - Savannah

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

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Job Title:

Revenue Operations Overnight Manager

Department:
Valet Parking Operations

Reports directly to:
City Manager or Area Manager

Schedule:

Full Time

Status:
Exempt

Compensation:
Salary

The Overnight Revenue Audit Manager oversees overnight valet revenue operations, ensuring accurate reporting, effective auditing, and strong staff performance. This role manages client and guest relations, maintains compliance with company standards, and ensures secure, efficient parking operations while fostering a positive team environment and supporting client satisfaction.

To ensure the accuracy and security of overnight revenue operations while leading the team in delivering exceptional service, maintaining operational compliance, and supporting client satisfaction through effective auditing, staff management, and seamless overnight valet operations.

Ensures accurate overnight revenue operations by overseeing revenue controls, auditing postings with the front desk, managing overnight reporting, and tracking hot cars to maintain operational accuracy and compliance.

Oversee all overnight staff, handling hiring, training, compliance, and performance management while ensuring adherence to company policies. The role focuses on developing team members, supporting internal promotions, and fostering a positive work environment through recognition and staff appreciation initiatives.

ensures clear communication with management, promotes a team-oriented work environment, and proactively resolves client needs to support smooth and successful overnight operations.

responsible for working 40+ hours on-site during overnight hours (10 PM – 7 AM), conducting regular rounds to all locations to ensure smooth operations. This role ensures all overnight tasks are completed accurately by staff and reviews critical operational details such as employee punch-ins, claimed tips, minimum wage compliance, and car counts on a weekly basis, making any necessary corrections before established deadlines to maintain operational accuracy and compliance.

The Overnight Revenue Audit Manager is responsible for ensuring all overnight associates consistently deliver exceptional customer service, maintain a professional appearance in proper uniform, and strictly follow company procedures and standards. This role also supports overall operations by carrying out additional duties as assigned by the City/Area Manager or Revenue Operations Director to uphold service quality and operational excellence.

Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success.

Other tasks may…