Director of Cemetery Operations

The City of Savannah is seeking a visionary
Director of Cemetery Operations
to lead an evolving, and customer service-oriented
City Cemetery Division
. The next director will be outstanding in managing projects, people, and budgets, as well as leading with a customer service focus that effectively coordinates with all internal departments to meet City goals.

The Director of Cemetery Operations directs and manages the operations of the City’s six municipal cemeteries. The Director of Cemetery Operations will oversee a department of 45 skilled employees and is responsible for the planning and direction of general work programs including cemetery services, vital record management, conservation, tourism, and all maintenance activities. This position will also direct and monitor the collection and disposition of revenues.

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
• Develops and manages operating and capital budgets and long-term strategic plans; analyzes, monitors, and projects past, present, and future revenues and expenditures; approves purchases; prepares monthly, quarterly, annual, and special reports as needed.
• Plans and directs general work programs including cemetery services, vital record management, conservation, tourism, and all maintenance activities.
• Directs and monitors the collection and disposition of revenues.
• Coordinates internal and external communication. Corresponds with internal and external customers, investigates claims and complaints, and resolves conflicts and concerns.
• Research vital records, diagrams cemetery lots, probes, measures, and meets with grieving families, funeral directors, and monument companies.
• Prepares and publishes brochures, website, and other media for public information, sales and marketing. Attends community meetings and makes presentations to various groups. Responds to Open Records or Freedom of Information requests.
• Establishes quality standards for all work programs, reviews the effectiveness of work programs, and implements improvements as needed.
• Establishes and enforces rules, regulations, policies, procedures, and methods for departmental operations and ensures compliance with all applicable policies and statutes.
• Plans and directs the capital improvement program and all special projects within the municipal cemeteries.
• Performs other related duties as assigned.

Bachelor’s Degree in Business, Public Administration, Cultural Resource Management, Historic Preservation or related field; with five years of progressively responsible supervisory experience in cultural resource management, preferably in cemeteries, historic sites or parks maintenance; or any equivalent combination of education, training, and experience.

You must possess a valid driver’s license.

Additional Requirements
Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.