Primary Care Physician Lead

Become a part of our caring community and help us put health first

Humana’s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 340 centers across fifteen states under two brands:
Center Well & Conviva. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our Clinics offer a team-based care model where our physicians lead a multi-disciplinary care team supporting patient’s physical, emotional, and social wellness.

At Center Well Senior Primary Care we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.

The Physician Lead serves as a health-care professional and capable of handling a variety of health-related problems. The Physician Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Physician Lead (PL) serves as a leader to a team of clinicians in a designated market responsible for handling a variety of health-related problems and educating patients and their families on wellness, prevention, and early detection. The PL is responsible for executing the clinical strategy through the management of their own patient panel as well as those of the clinicians whom they lead.

The PL reports directly to the Market CMO and is directly responsible for

• Administrative oversight and outcomes determined by the Clinical / Operational Leadership of the Market

• Spend a portion of time clinically-focused on direct patient care, with the remaining time dedicated to administrative duties related to oversight of clinical provision of care including, but not limited to:

Working collaboratively with Market CMO and Operational Leadership to:

• Advance the Model of Care

• Create profit improvement initiatives

• Design operational implementations

• Contribute to the strategic intent

Overseeing other clinicians which includes Physicians, Advanced Registered Nurse Practitioners (ARNP), and Physicians Assistants (PA) in:

• Maintaining Collaborative / Supervisory Agreements per state protocols

• Assisting with panel management

• Providing direct education to clinicians around clinical protocols / disease

• prevalence / appropriate levels of clinical quality care

• Providing guidance to individual clinicians about patient terminations, in

• collaboration with Compliance

• Supporting clinicians with schedule templates, coverage, daily issues

• Managing behavioral concerns of supervised staff

• Assisting with PTO Management

• Assisting with CME time and reimbursement requests

• Assisting with completion of performance reviews

• Assisting in resolution of inquiries, requests, and complaints from clinical staff

• Assisting in organizing team building activities

• Assisting in resolution of inquiries, requests, and complaints from patients

• Ongoing chart review / audit of clinical staff to ensure quality care and identifying opportunities for education/coaching

• Identifying trends and areas of opportunity in pharmacy utilization (pharmacy management) to impact Part D per Member per Month (PMPM) costs while maintaining high quality care

• Optimizing network; preferred network specialists – contributing to the identification of preferred network specialists to optimized delivery of care for ongoing maintenance / cost saving opportunities

Making decisions related to the identification and mitigation of complex technical and operational problems within clinics/centers

• Managing financial / operational performance of their assigned clinics to ensure success

• Participating in provider committees (i.e. Technology Governance, EMR Optimization, etc.) and attending meetings regularly

• Participating in Shared Service Strategy Meetings

• Participating in quality improvement programs,…