Fire Alarm Helper

The Fire Alarm Helper assists the Fire Alarm Technician in providing electrical services with specific responsibility for fire alarm installing, programming, repairing , and replacing related equipment; maintaining a regular inspection schedule; documenting activities; assisting other skilled trades; and ensuring that tools and materials are available as needed.

• Assist Fire Alarm Technician in daily roles and duties of installation and preventative maintenance services of Fire Alarm and Automatic Sprinkler Systems.
• Maintain professional and timely communication with technician.
• Organize and effectively utilize technical resources, information and materials to assure efficient execution of all assigned tasks.
• Assure the progress and completion of assigned tasks.

This job has no supervisory responsibilities.

These are the knowledge, skills, abilities and behaviors an employee should demonstrate in performing the Essential duties:

Duties and Responsibilities: Understands requirements of the job. Accomplishes duties and responsibilities as presented on the job description.

Safety and Security: Observes safety and security procedures. Determines appropriate action beyond guidelines. Reports potentially unsafe conditions. Uses equipment and materials properly.

Ethics & Diversity: Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Shows respect and sensitivity for cultural differences. Promotes a harassment-free environment.

Quality: Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.

Technical

Skills:

Assesses own strengths and weaknesses. Pursues training and development opportunities. Strives to continuously build knowledge and skills. Shares expertise with others.

Communication / Customer Service: Communicates well both verbally and in writing. Has good listening skills. Provides manager with updates and feedback. Responds promptly to customer needs. Solicits customer feedback to improve service. Responds to requests for service and assistance.

Interpersonal Skills / Professionalism: Focuses on solving conflict, not blaming. Approaches others in a tactful manner. Remains open to others' ideas and tries new things. Reacts well under pressure.

Motivation: Sets and achieves challenging goals. Demonstrates persistence and overcomes obstacles. Seeks increased responsibilities. Asks for and offers help when needed.

Organizational Support / Planning & Organizing:Follows policies and procedures. Supports organization's goals and values. Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Organizes or schedules other people and their tasks.

Problem Solving / Adaptability: Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully and develops alternative solutions. Adapts to changes in the work environment. Able to deal with frequent change, delay or unexpected events.

Dependability / Attendance & Punctuality: Follows instructions. Responds to management direction. Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work on time and arrives at meetings on time.

Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Supports everyone's efforts to succeed.

High school diploma or general education degree (GED).

Abilit…