Field Service Technician

Location:
Atlanta, GA Home-based with customer travel

Salary: $80,000–$100,000 base equivalent DOE + paid overtime

Package: Paid travel time, company vehicle, healthcare, 401(k) match and technical training

Travel: Approximately 75% across the US, including overnight stays

An established supplier of packaging automation and product inspection equipment is seeking a Field Service Engineer to join its US service team.

Supporting customers across food, beverage and pharmaceutical manufacturing, you will install, commission, maintain and troubleshoot equipment that keeps production lines running safely and efficiently.

This opportunity would suit an electrically biased service engineer or technician who enjoys solving technical problems, working independently and building strong customer relationships.

• Install and commission packaging machinery, conveyor systems and inline inspection equipment at customer sites.
• Diagnose and repair electrical, electronic, mechanical and pneumatic faults.
• Service equipment such as checkweighers, metal detectors, X-ray inspection systems, vision systems and automated packaging machinery.
• Complete preventive maintenance, equipment checks and performance optimisation.
• Troubleshoot PLC/HMI interfaces, sensors, motors, drives and control systems.
• Train customer operators and maintenance teams on equipment operation and routine care.
• Complete service reports and coordinate parts requirements with the technical support team.

• Experience in field service, commissioning or industrial maintenance involving automated machinery.
• Strong electrical troubleshooting skills and confidence reading electrical schematics.
• Experience with packaging, processing, inspection, weighing or conveyor equipment.
• Practical mechanical skills and familiarity with motors, sensors, drives and pneumatic systems.
• PLC/HMI diagnostic experience, particularly Allen-Bradley or Siemens, would be advantageous.
• Strong customer communication skills and the ability to manage your own workload.
• Willingness to travel regularly and stay away overnight.
• A valid driver’s license.

A technical qualification in electrical engineering, electronics, automation or mechatronics is preferred. Equivalent practical experience will also be considered.

Experience with one or more relevant equipment types is welcome. Product-specific training will be provided.

• $80,000–$100,000 annual base equivalent, depending on experience.
• Paid overtime and travel time.
• Company vehicle and covered business travel expenses.
• Medical, dental and vision insurance.
• 401(k) with employer contribution.
• Paid vacation and holidays.
• Structured equipment training and opportunities to develop into senior technical or service leadership positions.