Family Self-Sufficiency Program & Outreach

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Full Time Full-Time Company Headquarter - Savannah, Savannah, GA, US

2 days ago Requisition

Salary Range: $47,259.00 To $70,416.00 Annually

Responsible for efficiently and effectively managing internal and external communication channels for the Housing Authority of Savannah's (HAS) Family Self-Sufficiency (FSS), while supporting program growth, resident engagement, and strategic outreach. Performs a variety of tasks involving program planning, outreach development, participant recruitment, implementing and monitoring activities, and documenting and reporting program results. Reports to the Director of Resident Services. Responsibilities include, but are not limited to, the following:

• 1.Develops and implements outreach and communication strategies to promote FSS initiatives.
• 2.Supports strategic program growth initiatives by identifying opportunities to expand FSS enrollment and increase resident engagement across HAS Public Housing communities.
• 3.Coordinates internal and external communications for the FSS program, ensuring consistent messaging.
• 4. Creates and distributes newsletters, promotional materials, and program updates.
• 5.Manages social media accounts and engages residents/FSS participants online.
• 6. Organizes community events, workshops, and outreach activities, to enhance public awareness of FSS program.
• 7.Collaborates with FSS team to identify program improvements and develop new initiatives that strengthen resident participation and long-term program outcomes.
• 8.Coordinates the establishment and maintenance of the Program Coordinating Committee, governing board for FSS program, using various and appropriate agencies.
• 9.Processes resident FSS applications, screen applicants and determines eligibility.
• 10.Establishes and maintains contact with public and private community agencies that provide services and support to FSS program.
• 11.Coordinates HAS’ efforts with social, community and other public agencies that provides assistance to the FSS program.
• 12.Organizes and participates in informational meetings to educate residents about the benefits, expectations, and opportunities within the FSS program.
• 13.Conducts orientation to inform interested and selected participants about FSS program goals and objectives.
• 14.Conducts one-on-one interviews with FSS participants, prepare Contracts of Participation, prepare needs assessment (Individual Training and Services Plan), and make referrals.
• 15.Sets up complete and accurate files, with all necessary participant-supplied documents and third-party verifications (or documentation of why third-party verifications are not present).
• 16.Compiles forms, reports, letters, etc., and establish and maintain files on FSS participants and non-participants.
• 17.Assists in tracking and reporting program outcomes.
• 18.Supports grant writing and resource development efforts that strengthen FSS programming and expand supportive services for residents as needed.
• 19.Assists in preparing proposals and identifying partnerships for services as needed.
• 20.Supports the strategic development of Resident Services programming.
• 21.Performs other duties as assigned.

• 1.A Bachelor’s degree, from an accredited college or university, in Business Administration, Public Administration, Accounting, Sociology, Psychology or a related field is required.
• 2.Three years of experience in public housing, Housing Choice Voucher (HCV) program, FSS program, case management and/or apartment management, or an equivalent combination of college course…