Child Support Services Agent

Child Support Services Agent 2# Team Georgia Careers## Child Support Services Agent 2

Apply:
Rock Spring:
Full time:
Posted Yesterday:
End Date:
November 3, 2026 (6 days left to apply):
JRExplore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!  Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!  Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!
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* Job Title:

** Child Support Services Agent 2
** Agency:
** Department of Human Services
** Job

Requisition :
** JR
* * Shift:
** Day (United States of America)
** Compensation Details:**$42,901.10
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* Job Description:

**** Stronger Families for a Stronger Georgia.
** The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.  
** Start your career in public service. The DHS’ Division of Child Support Services (DCSS)
** is seeking candidates to fill the position of
** Child Support Services Agent 2,
** this position will report to the Child Support Services Agent Supervisor.  
** This position is located in Rock Spring, GA (Walker County)*
* ** What we offer.
** Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).  Under general supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial, and public organizations.

** Job Description (General Summary):
** DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court.

All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.  
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* Role and Responsibilities:

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* · Establishes child support obligations and ensures that such obligations are met.
· Communicates with clients and other constituents via telephone, email, correspondence and direct contact to ensure that support obligations are met.
· Manages a caseload to ensure that child support obligations are met.
· Performs other professional responsibilities as assigned by supervisor.  
** Preferred Skills/Qualifications
*** Bachelor’s degree in a behavioral science (criminal justice, psychology, sociology, etc.) or a business degree (management, public relations, hospitality, marketing, etc.) from an approved, accredited college or university and two (2) years of work experience within a government judicial system as a parole/probation officer, court counselor/advocate, officer of the court, etc. for low-risk offenders.–or
- * Bachelor’s degree from an approved, accredited college or university and human services or legal services case…