Transportation Operations Lead

We are seeking a dependable, organized, and proactive Transportation Operations Lead to support daily transportation operations.

This hands‑on leadership position combines student transportation, driver support, route coordination, vehicle oversight, and operational accountability.

The ideal candidate takes initiative, solves problems independently, and supports the transportation team while maintaining LCT's safety and service standards.

Transportation & Route Operations

• Operate assigned morning, midday, afternoon, or support routes as needed.
• Ensure drivers arrive at student pickup locations on time and prepared.
• Monitor route progress, delays, cancellations, and schedule adjustments.
• Coordinate driver coverage and respond to transportation issues.
• Obtain management authorization before implementing route changes.
• Support smooth transitions between transportation shifts.

Team Leadership & Driver Support

• Serve as a primary point of contact for assigned drivers.
• Assist with onboarding, ride‑alongs, and route familiarization.
• Reinforce punctuality, attendance, communication, and professionalism.
• Report performance concerns and operational challenges to management.
• Promote teamwork, accountability, and a positive work environment.

Vehicle & Equipment Oversight

• Verify completion of weekly vehicle safety inspections.
• Monitor vehicle cleanliness, fuel levels, and maintenance needs.
• Report mechanical issues and coordinate approved maintenance.
• Ensure phones, tablets, safety seats, student supplies, and tracking equipment are ready.
• Support scheduled vehicle inspections and equipment inventory.

Parent Communication & Student Safety

• Assist with transportation updates and parent concerns.
• Maintain professional and timely communication with families.
• Follow all student pickup, drop‑off, attendance, and safety procedures.
• Document and report incidents and emergencies.
• Maintain student confidentiality.

Administrative & Operational Support

• Participate in daily operational meetings and check‑ins.
• Assist with route assignments, staffing coverage, and scheduling.
• Monitor required transportation documentation.
• Provide management with daily operational updates.
• Support company initiatives, parent engagement, and service improvements.

• Valid driver's license and acceptable driving record.
• Reliable transportation and availability for early‑morning shifts.
• Experience in transportation, childcare, logistics, or team leadership.
• Strong communication, organization, and problem‑solving skills.
• Ability to respond calmly and professionally to unexpected situations.
• Comfortable using GPS navigation and mobile applications.
• Ability to safely transport children and follow company procedures.
• Dependable attendance and professional conduct.
• Ability to pass applicable background and driving‑record checks.

• Experience transporting or supervising children.
• Previous team lead, dispatcher, or operations coordination experience.
• CPR and First Aid certification.
• Familiarity with Brightwheel, Homebase, Life
  360, or similar platforms.
• Experience training or mentoring employees.

Base Pay: $16.00 per hour

Additional Compensation:

• Applicable weekly gas stipend based on assigned responsibilities and vehicle usage.
• Applicable weekly marketing stipend for approved promotional and outreach activities.
• Opportunities for additional responsibilities and advancement based on performance and business needs.

Weekly stipend eligibility and amounts will be communicated upon assignment and are subject to company policy.

A successful Transportation Operations Lead ensures that students are transported safely and on schedule, drivers remain prepared and accountable, vehicles are maintained and ready, and daily operations continue smoothly when management is off‑site.

Where Safe Rides Meet Happy Smiles

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