PHARMACY/CLERK
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Title
PHARMACY/CLERK at Kroger
Job DescriptionProvide exceptional customer service to help people live healthier lives by treating customers and employees fairly and ethically, ensuring a safe, clean, and inclusive environment. Support the community, deliver the right products and services at the right time with fair and accurate pricing, and demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities- Comply with local, state, and federal regulations; report all illegal activity, including robbery, theft, or fraud.
- Enforce all safety and sanitation regulations, guidelines, and programs; identify unsafe conditions and notify store management.
- Create an environment that enables customers to feel welcome, important, and appreciated.
- Maintain departmental standards, keeping workstations, displays, and customer waiting areas clean and organized.
- Follow company guidelines for computerized inventory management, control, and ordering of non-legend drugs.
- Handle all aspects of inventory control, including shelf maintenance.
- Answer phone calls, triage calls and inquiries, and respond appropriately.
- Promote sales and services to customers and store associates.
- Apply vendor coupon policies, cash shortage limits, and company shrink guidelines.
- Operate the cash register, tendering electronic funds transactions (Credit/Debit Cards, EBT, Gift Cards), cash, and check transactions in accordance with cashier policies.
- Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state law.
- Understand and adhere to HIPAA regulations and company policies regarding confidential health information.
- Support company health and wellness initiatives.
- Manage conflict in a realistic, nonconfrontational, and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance to minors, individuals with special needs, and older adults through direct interaction.
- Perform essential job functions with or without reasonable accommodation.
Minimum
- High School Diploma or GED.
- Must be at least 18 years of age.
- Ability to handle confidential information.
Desired
- Previous comparable experience.
- Experience in customer service, including registries, phone, and cashier duties.
- Experience with inventory control in a retail environment.
- A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology, and more.
- Up to $21,000 in tuition reimbursement over your career through our industry-leading Continuing Education program.
- Vast potential for growth with industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page.
About UsBased in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we proudly serve Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska. We bring diverse teams together with a common purpose:
To feed the Human Spirit. We innovate to create amazing experiences for customers, communities, and each other, putting food at the heart of it all.
Whether you’re looking for a part-time position or a new career path, we’ve got a fresh opportunity. Apply today to become part of our Fred Meyer family!
Seniority LevelEntry level
Employment TypePart-time
Job FunctionHealth Care Provider – Retail
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