Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness and review "sell by" dates.
• Properly operate kitchen equipment like stoves, scales, fryers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and product knowledge to assist customers effectively.
• Maintain inventory/stocking conditions and ensure proper storage temperatures.
• Create a welcoming environment for customers and promote trust among associates.
• Adhere to food safety regulations and safety procedures.
• Inspect equipment and report repairs needed.
• Notify management of accidents or unsafe conditions.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. As part of Kroger, we value diversity and aim to create positive experiences for customers and communities, with food at the core of our mission.