Customer Service Representative Health

Step into a pivotal role as a Customer Service Representative with Scarborough Health Network. This part-time, temporary position supports diverse healthcare needs through excellent communication and organizational skills.

In this role, you will report to the Resource Centre Manager, focusing on efficient call handling and clerical tasks. Your experience in an office environment and exceptional interpersonal skills will be key assets in coordinating tasks and providing quality service. This position calls for strong organization and data entry capabilities, making your contribution essential for patient care.

Key Responsibilities:

• Receive and manage incoming calls promptly

• Assign tasks and monitor staff performance

• Perform data entry and create applicable reports

• Support staff replacements and clerical duties

• Ensure effective communication with patients and colleagues

Requirements:

• Secondary school diploma or equivalent

• Minimum 1-year recent office experience

• Proficiency in data entry, 40 wpm

• Strong interpersonal and telephone skills

• Commitment to SHN's safety and inclusion programs

Bring your dedication to customer service and professionalism to Scarborough Health Network.
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