Counsellor, Life Skills Coach​/Career Advisor, Social Work

Position Title:Employment Counsellor

Organization Structure:Reports to the Programs Manager

Job Classification:Counsellor

Job Status:Full-time

Number of Positions:1

Location:Scarborough

Wage:$26.98/hour for 35 hours/week

This is a bargaining unit position.

All applications are reviewed by our hiring team. We do not use AI in the screening or selection process.

We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives.

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada.

Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers comprehensive benefits including employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP).

We are seeking a highly motivated and adaptable Employment Counsellor to join our dynamic team. The employment counsellor role operates in a high-volume, high-demand environment, requiring exceptional organizational skills, the ability to prioritize effectively, and a proactive approach to problem-solving.

The Employment Counsellor is responsible for providing employment-related supports to clients in the Engage, Explore, Progress, Start and Succeed stages of the Integrated Employment Services program. Responsibilities include generating referrals for unemployed, newcomers, youth, OW recipients, conducting common assessment and employment action plan development with the clients, facilitating workshops to help clients develop employment-related skills, arrange skills training, and conduct regular follow-ups and coaching sessions with clients.

In-person services must be delivered at our Eglinton Avenue East/Midland Avenue, Scarborough office locations. Hours are 8:30 am to 4:00 pm Monday through Friday, excluding statutory holidays.

• Provide full range of employment-related services to eligible job seekers
• Conduct outreach to achieve client volume targets for each client stream and inclusion groups
• Deliver intake, common assessment, and collaborative development of individualized employment action plan, which captures activities, goals, and pre-employment services required to progress the client towards employment
• Offer guidance in trade certification or professional licensing, assistance with job search techniques, and process
• Provide comprehensive information on labour market, regulated professions, and job search
• Organize and facilitate workshops on employment-related topics
• Conduct regular contact appointments with each client with a focus on improving the client's job readiness for current labour market opportunities and progressing them towards their employment goals
• Support each client to secure and maintain employment by providing support to transition into employment and manage barriers
• Assist clients with succeeding in work, career development, and crisis response
• Deliver retention services, including monitoring checkpoints and ongoing support to achieve the next employment milestone
• Maintain and expand client’s base through community penetration and itinerate functions, which includes off-site visits, developing outreach materials, and promoting community networks
• Maintain strong working relations with agency programs and partner agencies
• Maintain accurate records of clients assisted and services provided
• Effectively track and provide accurate reporting for manager
• Organize and update regularly employment-related materials and tools for easy access
• Performs…