Receptionist, Administrative​/Clerical

Welcome every patient with warmth and help each visit start smoothly at our front desk.

About the role

As a Receptionist at Coastal, you’re the first face patients see when they walk through our doors. You’ll greet patients, check them in and out, and make sure every visit starts on a calm, welcoming note.

You’ll work closely with our scheduling, clinical and billing teams to keep the front of the practice running smoothly.

What you’ll do

• Greet patients and visitors in person and by phone
• Check patients in and out, and verify demographic and insurance information
• Collect co-pays and process payments
• Schedule follow-up appointments
• Answer questions and direct calls to the right team
• Keep the waiting area welcoming and organized

What you’ll bring

• Experience in a front desk, reception or customer service role (healthcare preferred)
• A warm, professional and patient-centered manner
• Strong organization and multitasking skills
• Comfort with computers, phones and scheduling systems
• Basic knowledge of insurance is a plus

Monday to Friday during practice hours. No nights, no weekends.

Everything happens at our Scarborough office, under one roof.

Departments that communicate well and help each other every day.

Decisions centered on patients and the people who care for them.