Scheduling specialist

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RAYUS now offers Daily Pay! Work today, get paid today!

RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.

This is a Temporary/PRN position working from 8:30 am‑5:00 pm for a total of 30 scheduled hours per week.

• Answers phones and handles calls in a professional and timely manner
• Maintains positive interactions at all times with patients, referring offices and team members
• Schedules patient examinations according to existing company policy
• Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
• Ensures all patient data is entered into information systems completely and accurately
• Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
• Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
• Maintains an up‑to‑date and accurate database on all current and potential referring physicians
• Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
• Provides back‑up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
• Fields 1‑800 number calls and routes to appropriate department or associate (St. Louis Park only)

• Pre‑certifies all exams with patient's insurance company as required
• Verifies insurance for same‑day add‑ons
• Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment