Breakfast Attendant Job Scarborough area,Maine USA,Hospitality / Hotel / Catering

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With a portfolio exceeding $20B in assets and generating over $5B in revenues, Highgate operates in major markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company offers expert guidance throughout the hospitality property cycle and develops bespoke hotel brands, utilizing industry-leading revenue management tools.

Highgate's executive team comprises experienced hotel management leaders, making it a trusted partner for top ownership groups and hotel brands. The company maintains offices in London, New York, Dallas, and Seattle.

Location

Residence Inn Portland/Scarborough, 800 Roundwood Dr, Scarborough, ME 04074

Overview

The Breakfast Attendant provides exceptional service to guests in an efficient and courteous manner within the hotel's breakfast area.

Responsibilities

Greet and seat guests promptly, ensuring a high standard of personal appearance and grooming.

Maintain cleanliness and organization of service areas, including tables and hotel spaces.

Support beverage and food service, including dishwashing, restocking, cleaning, and floor maintenance.

Know and communicate menu items, specials, and hotel information to guests.

Perform cashiering duties, including closing checks and shift paperwork.

Assist with opening and closing procedures, and perform side work duties.

Handle guest requests and special accommodations professionally.

Produce high-quality drinks as required, including specialty coffee, tea, and cocktails.

Respond to guest inquiries about hotel services, local attractions, and amenities.

Attend meetings and perform additional duties as assigned by management.

Qualifications

Attention to detail, speed, and accuracy in job performance.
High School diploma or equivalent preferred; hotel or related experience is a plus.
Flexibility to work varied schedules, including evenings, nights, weekends, and holidays.
Legal age to serve alcohol and ability to pass responsible serving courses such as TIPs.
Ability to obtain a Food Handlers card as required by local regulations.
Ability to evaluate situations quickly and handle stressful situations professionally.
Understanding of hotel products, guest services, and etiquette.
Effective communication skills and a positive attitude.
Basic knowledge of food and beverage standards and guest relations.
Numerical proficiency for basic operations.
Ability to read and write simple instructions and correspondence.
Patience, tact, and diplomacy in customer and staff interactions.
Willingness to learn, support team members, and respond positively to guests and colleagues.

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