IT Site Support Technician

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* Job Title:

Desktop Support Technician (On-Site)

Location: Scarborough ME

Employment Type: Long Term Contract (Potential for Full-Time Conversion)

Experience Level: Entry Level 6+ months of experience

We are seeking an on-site Desktop Support Technician to provide technical support for a manufacturing plant environment. This role is critical to ensuring production and office systems remain operational and efficient.

• Deliver on-site desktop support for all hardware within the manufacturing plant.
• Install, configure, and maintain end-user desktop computers and peripherals for both production lines and office staff.
• Provide technical assistance for computers, phones, printers, and industrial printers.
• Implement and maintain network servers, including Active Directory account management.
• Perform break/fix support for network, server, and end-user devices.
• Manage and track hardware inventory and e-waste.
• Support Windows 10 environments, mobile RF devices, and workstation PCs.
• Troubleshoot network issues (routers, switches) and re-image computers as needed.
• Complete ladder training and climb ladders to reset wireless access points.
• Perform other duties as assigned.

• Strong problem-solving abilities and critical thinking.
• Ability to work under pressure and make timely decisions.
• Excellent communication and writing skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Resilience in managing demanding workloads.

• Frequent use of personal computer equipment.
• Occasional stooping, crawling, and lifting up to 50 lbs for hardware installation.
• Ability to climb ladders (up to 20-25 feet) to access catwalks and mezzanines while carrying hardware.
• Comfortable working in tight spaces and around wiring/AC systems.

• Must be on-site daily.
• Opportunity for training as a lead technician.
• Potential to convert to a full-time role after one year.
• Top
  
  Skills:
  
  Desktop Support, PC Installation, Windows 10 Troubleshooting
• Nice to Have:
  Basic networking knowledge (routers, switches), imaging experience, ladder safety training.

Job Type & Location
This is a Contract position based out of Scarborough, ME.

Pay and Benefits
The pay range for this position is $20.00 – $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type
This is a fully onsite position in Scarborough,ME.

Final date to receive applications
This position is anticipated to close on Jan 12, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.