Part Time Administrator, Administrative​/Clerical

Overview

Are you an organised, approachable, and customer-focused Administrator looking to make a real difference in Scarborough? This part‑time, permanent role offers variety in your day‑to‑day duties and the opportunity to provide excellent service to clients across the business.

• Act as the first point of contact for clients, providing friendly, efficient, and professional service.
• Handle client enquiries with care, offering guidance and directing them to the right services over the phone and via email.
• Manage and book appointments efficiently using the in‑house CRM system.
• Process and distribute correspondence, both electronically and by mail.
• Support the wider team with administrative duties including data entry, filing, scanning, and record maintenance.
• Provide accurate information to clients and colleagues to ensure smooth communication across departments.
• Answer the telephone and take accurate messages to send to colleagues at all levels within the organisation.
• Support the reception team by contributing to a welcoming and professional environment, in person and over the phone.

• Experience of working within administration/coordination based roles or an office‑based customer service position.
• Strong IT and data entry skills with knowledge of Microsoft Office packages.
• Excellent written and verbal communication skills with attention to detail.
• A flexible, conscientious, and team‑oriented approach.
• Strong organisational skills and the ability to prioritise tasks effectively.
• Pro‑active and willing to learn a complex and new role.

• Part time – 16 hours a week.
• Enhanced pension.
• Car parking available.
• 22 days holiday + bank holidays (pro rata).
• Access to a discount scheme across a number of platforms and retailers.
• Overtime pay available.

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