Middle Office Representative
Job in
Scarborough, North Yorkshire, YO11, England, UK
Listed on 2026-10-10
Listing for:
Pontoon
Contract
position Listed on 2026-10-10
Job specializations:
-
Finance & Banking
Banking Operations, Banking & Finance, Risk Manager/Analyst
Job Description & How to Apply Below
Location:
Hybrid, 4 days
Employment Type:
12-month contract An exciting opportunity has arisen for a Middle Office Representative to join a dynamic operations team supporting multiple institutional clients. This role sits at the heart of the trade lifecycle, acting as a key link between clients, counter parties, and internal teams to ensure the timely and accurate processing of trades and settlements. The position combines operational expertise, stakeholder management, and problem-solving, making it ideal for someone who enjoys working in a fast-paced environment and collaborating with a wide range of stakeholders.
Key Responsibilities Manage the settlement of trades across multiple client accounts. Support the trade lifecycle from trade confirmation through to settlement completion. Liaise with counter parties and internal teams to resolve queries, exceptions, and settlement-related issues. Monitor trade activity and investigate breaks, exceptions, and failed trades. Participate in regular client meetings to provide updates on trade status, operational activities, and process improvements.
Build and maintain effective relationships with clients, counter parties, and internal stakeholders. Produce accurate client and internal management reports. Contribute to incident management, escalation handling, and operational problem resolution. Maintain high standards of data accuracy and operational control. Support continuous improvement initiatives and identify opportunities to enhance processes and client service. Share knowledge and provide guidance to colleagues across the wider team.
Act as a subject matter resource within the Middle Office function when required. Skills and Experience Applications are welcomed from individuals with experience in areas such as:
Middle Office Operations Trade Support Settlements Securities Operations Investment Operations Custody Operations Capital Markets Operations Experience in the following areas would be particularly beneficial:
Trade lifecycle management Trade confirmations Settlements processing Counter party interaction and relationship management Break management and exception resolution Stakeholder management Client reporting and operational reporting Financial markets and investment products FX operations or broader markets exposure What We're Looking For Strong analytical and problem-solving skills. Ability to investigate complex issues and drive resolution. Excellent communication and relationship-building capabilities. Confidence interacting with internal and external stakeholders.
Strong organisational skills and attention to detail. Ability to manage competing priorities within a deadline-driven environment. A collaborative approach and willingness to support colleagues across the team. Commitment to delivering a high-quality client experience. Why Apply?
This role offers the opportunity to develop expertise across settlements, trade support, client servicing, and operational risk management within a collaborative and professional environment. You will work closely with experienced colleagues, gain exposure to a broad range of stakeholders, and play an important role in supporting critical investment operations activities.
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