Desk Side Support Engineer
Job in
Scarborough, North Yorkshire, YO11, England, UK
Listed on 2026-10-10
Listing for:
Back To Work
Full Time
position Listed on 2026-10-10
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre in North Yorkshire, providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles.
KEY DUTIES- Provide a single point of contact to internal colleagues reporting IT-related incidents.
- Diagnose and resolve technical issues at the first level to minimise downtime for colleagues
- Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
- Excellent ability to troubleshoot and problem solve
- Excellent communication skills
- A desire to provide customers with excellent services
- A desire to learn new skills
- Ability to work in a great team
This is a genuine opening to take on the Desk Side Support Engineer role at Back To Work.
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