Retail Officer

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as:

• Patrolling the shop floor and deterring criminal activity
• Assess and identify vulnerabilities, and work proactively to minimise risk
• Liaising with management and local authorities when applicable
• Manage vulnerable persons with empathy to not cause distress
• Completing colleague and contractor searches when required in line with customer company policy
• Digitally report incidents and use tablets/phones for daily activity planning
• Detailed and legible incident reporting to assist the Client and Local Authorities

Sheffield Area

Varied (Relief Position)

Varied (Relief Position)

Site dependent, between £12.71– £15.00 per hour

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Applicants must be able to provide a full 5‑year checkable work or back‑to‑school history. You should bring your right to work documents and recent proof of address if selected for interview.

• SIA Licence Renewal
• Auto enrolment pension scheme
• Investment into training
• Access XD incentive scheme (discounts & employee assistance programme)
• Company uniform provided
• Access XD recognition – rewards and discount platform
• Apprenticeship programmes
• Employee of the month scheme (£50)
• 110% Club of outstanding performers (large prizes & monetary rewards)
• Wage Stream – flexible wage application
• EAP – Employee Assistance Programme
• Progression opportunities within the company
• Ongoing training

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.