Manager EQ - Supplier Quality

Location: Schaffhausen, Switzerland

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at

Quality

Supplier Quality

Professional

• Ensure business, quality, and compliance goals adhere to J&J policies, enterprise standards, and government‑issued environmental, health, safety, quality, and regulatory policies and guidelines.
• Represent the JNJ credo and quality values in contact with suppliers and comply with JNJ regulations for ethics and business conduct to strengthen the reputation of J&J.
• Act as the quality partner for all API and DP IMSC manufacturing sites and manage Medium Critical Suppliers (e.g., Comprehensive Oversight).
• Surveillance of the quality and compliance status for assigned suppliers.
• Support supplier activities such as change‑control management, deviation, escalation, complaint handling, specification alignment, and quality agreement updating.
• Lead and participate in strategic and optimization initiatives to improve EQ‑SQ management processes.
• Directly manage and coach contractors or SQ team with lower PG and indirect reports.
• Act as Global Quality Relationship Manager for assigned suppliers, providing a single aligned voice for supplier quality performance within the J&J enterprise network.
• Plan, execute, and document qualification and monitoring for suppliers sourcing APIs, API materials or DP materials.
• Perform qualification audits, technical visits, and coordinate monitoring audits at external suppliers.
• Manage change related to suppliers, including change assessment, action execution, and approval.
• Assess deviations, CAPAs, and complaints concerning suppliers.
• Provide information needed for release or rejection of suppliers in SAP.
• Establish JNJ quality requirements, quality agreements, and conduct periodic review of quality agreements.
• Coordinate qualification activities for new product introductions.
• Conduct periodic supplier performance measurements, including face‑to‑face meetings.
• Support IMSC local sites during customer and HA inspections as needed.
• Ensure supplier specification agreement and approval management.
• Interface with external business partners to drive core process reliability at external sites.
• Involve in change management, escalations, compliance issues, recalls, and field actions related to suppliers.

• Basic degree in Science, Engineering, or Technical subjects.
• Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
• Excellent computer proficiency, e.g., MS Office and SAP.
• Excellent analytical skills to identify gaps and root causes of issues and develop solutions.
• Ability to work independently with minimal supervision to meet tight deadlines and maintain a positive attitude.

• Associate’s Degree:
  Required
• Bachelor’s Degree in Science, Pharmacy or Engineering:
  Preferred
• Doctorate:
  Desirable
• Other
  
  Certifications:
  
  Required (English)

A minimum of 5 years of experience in quality management, production, quality control, or R&D in a pharmaceutical and/or biotechnology environment with proven experience in managing external manufacturing operations or quality assurance for external manufacturing.

• Collaborate frequently with internal operating companies and R&D partners on product, process, project, and compliance related issues.
• Interface with internal IMSC functional groups to broker necessary technical support for external partners.
• Communicate with MSAT, DPDS, Procurement, EHS, Planning, IMSC manufacturing sites, and other quality groups within IMSC and at the enterprise level.
• Familiar with GMP and International Conference on Harmonisation…