Principal Program Manager

You may occasionally be required to travel for business

This role can be based remotely in United States

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

BMC is looking for a Principal Program Manager, Product Operations to join our amazing Control‑M product management team!

This role is based in the United States, with a strong preference for the East Coast (Eastern time zone). We will also consider exceptional candidates in the Midwest (Central time zone).

The Digital Business Automation (DBA) product line is BMC's industry‑leading orchestration and automation platform. Control‑M from BMC helps the world’s largest companies automate time‑sensitive, business‑critical workflows. We orchestrate data and ML pipelines, supply chains, production lines, financial transactions, and many other processes in complex IT environments worldwide.

The DBA product management team defines the future vision for Control‑M SaaS, Control‑M on‑premises, and new products, and we ship on two rhythms, quarterly for SaaS and twice a year for on‑premises. In this role, you will run the DBA product operating model from the moment an idea arrives through launch and the retrospective that follows each release. You will own the release calendar and milestone reviews, idea intake and statuses, the path for incubating new products, customer programs, product management tooling, and the metrics that show whether the model is working.

By the end of your first year, every idea leaves each quarterly planning review with a status and a reason, every milestone holds its date with complete inputs, and our product managers spend their time on customers, discovery, and delivery.

This role reports to the VP of Product Management, Digital Business Automation, and works closely with product management, engineering, Product Marketing, Support, Customer Success, and Sales enablement. Most of our product and engineering teams are based in Tel Aviv, so you will overlap their working day each morning for handoffs and schedule reviews that work for attendees in both the US and Israel.

• Own the release calendar for each Control‑M product line, kept a year ahead and aligned with engineering calendars and PI planning, and run every milestone review from the Theme Review through launch.
• Prepare each quarterly planning review (QPR), including agendas, input templates, completeness checks, and standalone review decks, publish idea statuses a week before each QPR so every submitter can see the outcome, and keep a decision log in Aha! that leaders and product managers can rely on.
• Run weekly idea triage with a product manager on rotation, route each idea to its owning product manager, flag deal‑linked requests, and make sure every idea record states the customer problem, links to the account, and carries the right theme and capability tags.
• Build a feedback channel for each product line that brings together ideas, support escalations, and NPS verbatims, and share regular “what we heard and what we decided” updates and roadmap views with the field.
• Run the new product path for new SKUs, buyers, and markets, including pitch intake, review agendas, evidence sprints tracked against kill criteria, funding decision materials that name the capacity source, MVP check‑ins, and the handoff into the regular feature path.
• Coordinate launch…