ServiceNow ITSM Transformation Manager
Listed on 2026-10-30
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IT/Tech
Change Management, IT Business Analyst
EY is seeking a Service Now ITSM Consulting Manager to lead transformation teams and client engagements. You will evaluate business needs, translate requirements, and design system architecture with a focus on AI-enabled ITSM capabilities. Travel to meet client needs is expected.
The role emphasizes leadership, client relationship building, and delivering high‑quality artifacts while guiding multi-disciplinary teams across design, configuration, testing, and deployment phases.
This position is for the Service Now ITSM Transformation Manager role at EY.
Learn more about the Service Now ITSM Transformation Manager role in the description above.
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This posting is for the Service Now ITSM Transformation Manager role at EY, based in City of Albany, NY, United States.
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