Director of Food Safety & Quality Assurance
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Quality Assurance - QA/QC
Job Description & How to Apply Below
Jesse & Ben's makes real-food frozen fries that taste like the restaurant version you crave. Made with simple, better-for-you ingredients, we're all about great flavor, great food and no shortcuts. Founded by two friends, Jesse and Ben, who got obsessed with fixing a category that had gone stale, we're now scaling quickly across national, regional, natural and club retailers alike. We're a passionate team that cares deeply about turning junk food into joy food.
As we scale across freezers in America, we are looking for a rigorous, hands-on Director of Food Safety & Quality Assurance to join our Product function. This role will own food safety and quality for every product that carries our name, end to end: the standards we hold, how we partner with the facilities that make our food, and the certifications, programs and records that prove it.
Our manufacturing partners run their own food safety programs; you'll set the bar, partner closely with their teams, and hold them to it. You will be our first and final word on food safety and quality, building the function as we grow. It is hands‑on from day one, and you'll split your time between partner plant floors, the data, and the leadership table.
Food Safety and Quality Standards
Position Overview
Jesse & Ben's makes real-food frozen fries that taste like the restaurant version you crave. Made with simple, better-for-you ingredients, we're all about great flavor, great food and no shortcuts. Founded by two friends, Jesse and Ben, who got obsessed with fixing a category that had gone stale, we're now scaling quickly across national, regional, natural and club retailers alike. We're a passionate team that cares deeply about turning junk food into joy food.
As we scale across freezers in America, we are looking for a rigorous, hands‑on Director of Food Safety & Quality Assurance to join our Product function. This role will own food safety and quality for every product that carries our name, end to end: the standards we hold, how we partner with the facilities that make our food, and the certifications, programs and records that prove it.
Our manufacturing partners run their own food safety programs; you'll set the bar, partner closely with their teams, and hold them to it. You will be our first and final word on food safety and quality, building the function as we grow. It is hands‑on from day one, and you'll split your time between partner plant floors, the data, and the leadership table.
- Quality system. Build and own the Jesse & Ben's corporate food safety and quality management system: the policies, programs and standards every product and every facility is held to.
- Food safety plans. Oversee and help strengthen the hazard analysis and preventive controls at each facility, and partner with each site to make sure plans are compliant, followed on every shift, and reassessed as the business evolves.
- Product specifications. Partner with each production facility to maintain and implement the finished-product, ingredient and packaging specifications set by our Product team.
- Standardized programs. Standardize quality programs across manufacturing partners, including testing, product sampling, and measurement methods.
- Shelf life. Own shelf‑life studies and code‑date standards, in partnership with our Product team, so our product tastes as good at the end of its life as on the first day.
- Partner qualification. Vet, approve and onboard every co‑manufacturer, co‑packer and cold storage partner before a single case is produced or stored.
- Ongoing performance. Run plant visits, second‑party audits and quality scorecards for every partner, and drive gaps to closure at the root cause.
- Production oversight. Le…
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