Client Account Manager for Insurance; Director​/Principal

About Zühlke Group

Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering.

We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses.

If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.

As a Client Account Manager for Insurance, you are responsible for expanding and enhancing existing client relationships, focusing on growing the account and increasing overall contribution. You will develop new engagements with current clients, leveraging a strategic mindset to effectively manage the project portfolio. Your role is to ensure that Zühlke consistently delivers exceptional value, aligning with our commitment to excellence and fostering long‑term client satisfaction and development.

Our goal is to sustainably expand our customer base by actively acquiring new clients. You can leverage our experience from over 10,000 client success stories in software and product development.

• Manage existing client accounts.
• Cross‑sell/upsell on opportunities within existing client accounts.
• If your experience is primarily hunting new clients, this role may not be the right fit for you.

• Acquiring – You proactively identify and capitalise on opportunities to expand existing engagements and secure new ones, significantly contributing to the overall growth of accounts. Your keen insight into client needs and market trends drives strategic initiatives that align with Zühlke’s long‑term goals.
• Leading – You expertly govern Zühlke’s project portfolio, ensuring alignment with client priorities and successful delivery. By managing complexities across geographical distributions and diverse stakeholder groups, you maintain a balanced approach to risk management and project execution.
• Growing – You cultivate long‑term, trust‑based relationships with clients, ensuring satisfaction and loyalty by delivering exceptional value. Your adept handling of stakeholder engagement and proactive communication fortifies Zühlke’s position as a trusted partner.
• Guiding – You develop and execute comprehensive account strategies that align with both client objectives and Zühlke’s strategic goals. By managing stakeholder relationships and navigating uncertainties, you adeptly achieve revenue targets and drive sustainable profit.

• Market understanding – you possess a deep understanding of the needs and challenges of the Insurance Industry in Switzerland.
• Professional services experience – you have worked for technology delivery organisations.
• Accomplished in complex sales – you bring extensive experience in consultative selling services, showcasing a proven track record of winning complex sales over several years.
• Tech‑savvy – you have a keen interest in technology and how it can transform the insurance industry.
• Team player – you empower and coach people within your team.
• Fluent communication – German and English – you are proficient in both written and spoken communication.
• University degree – you hold a degree in technology or a related field.

• Work‑life blend: we offer a safe & healthy workplace, with flexible working hours and the possibility to work from home.
• Profit share scheme: in addition to your annual salary, you may receive a profit share defined by the company’s success in the previous year.
• Global and diverse Zühlke community: witness how colleagues from all our 16 offices across the globe come together to create a unique, positive and inclusive work culture,…