Service Scheduling Specialist

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

As our portfolio continues to grow, so does our Integrated Operations Network (ION) team! Mark-Taylor is hiring a Service Scheduling Specialist to work out of our Corporate Office.

The Service Scheduling Specialist is a member of the ION team and will work closely with on-site Service Managers, ADF, and vendors to provide scheduling, task management, and capital project support to our POD teams.

• Act as the intermediary between the company and external vendors, serving as a liaison between MFS and Vendors.
• Assign and schedule vendors and staff to the relevant Project Task.
• Manage the scheduling of capital projects, allocate tasks, and oversee vendor relationships.
• Prepare Bids in accordance with detailed instructions.
• Communicate directly with vendors to address any needed adjustments to standards, pricing, and accountability.
• Hold sites accountable to the Scheduler Dashboard by verifying that all Tasks are completed as scheduled or dates adjusted to accurately reflect the new workflow.
• Monitor site staff availability and schedule to ensure appropriate scheduling, adjusting schedule dates as needed while maintaining workflow as defined in the SOPs.
• Make completed units Ready in the PMS and complete the Make Ready Task on Projects.
• Adhere to all policies as outlined in Blueprint.

• Minimum of 2 years working as a maintenance scheduling coordinator (or similar) or 1 year in any onsite role in a multifamily setting.
• Understanding of the specific processes and workflows related to Turns.
• Ability to create bids in compliance with specific instructions.
• Skill in organizing and reporting information that is accurate and complete
• Proficiency in operating a computer and related software.
• Willingness to cooperate, adapt to changing situations, and offer assistance when needed.
• Detail-oriented and proactive with the ability to pick up on new concepts quickly.
• Demonstrated ability to work autonomously and independently.

• Opportunities for career growth
• Employee referral program
• 401k with company match
• Employee appreciation events
• MT Wellness program with optional Gympass membership
• Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)