Estimator, Automotive, Automotive Technician

The Penske Automotive Collision, a Penske Automotive Group affiliate, is looking for an experienced Estimator to join our team and deliver extraordinary customer experiences.

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Estimator, you will assess and appraise vehicle damage, estimate the costs of repairs or replacements, and communicate estimates and options with insurance companies, dealership personnel, and our valued customers.

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence and teamwork.

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• Excellent attention to detail, with strong mathematical and analytical skills relevant to calculating and reconciling customer estimates, and processing data for management analysis.
• 1-3 years in the collision business, with manufacturer training and estimating systems experience (CCC, Rome, Reynolds, etc.), and outstanding insurance relations.

• Commitment:
  Ensure our customers have a world-class experience at every step along their journey.
• Excellence:
  Provide an unparalleled level of technical knowledge and expertise to quickly and accurately assess the value of a vehicle and evaluating the best approach and costs for repairs and replacements.
• Communication:
  Clearly and effectively communicate technical information to insurance and dealership personnel as well as a non-technical audience as required.
• Accountability:
  Comply with all manufacturer standards of quality for repairs, maintain and distribute accurate program reports as required to management, and understand and comply with all federal, state and local regulations that govern repair of vehicles for insurance companies.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

• Ability to quickly and accurately assess the value of vehicle and the required repairs or the practicality of repair as opposed to payment of vehicle market value before accident
• Ability to determines salvage value on total vehicle loss
• Ability to effectively communicate repair options to insurance companies, customer, and dealership personnel
• Ability to use empathy, technical expertise, and understanding of generally accepted practices and dealership policies to provide accurate estimates
• Ability to understand, keeps abreast of, and comply with federal, state, and local regulations that impact retail automotive sales
• Computer proficiency
• Good communication skills with the ability to effectively communicate via face-to-face, phone, or by other means of communication
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to process data and organize it for management analysis
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to calculate figures and amounts such as discounts, interest, and commissions
• Ability to understand and follow work rules and procedures
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral…