Account Manager - Hybrid; Scottsdale, AZ

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join One Digital.

We’re looking for a collaborative and detail-oriented Account Manager to join our Employee Benefits team. This role supports a portfolio of mid-market clients, helping to deliver an exceptional client experience through proactive service, strong plan execution, and meaningful partnership with the lead Benefit Consultant. If you’re organized, solutions-driven, and ready to grow your expertise in both traditional and emerging funding strategies, we want to hear from you.

As an Account Manager, you’ll be a key member of the client service team, working closely with internal and external partners to ensure that day-to-day client needs are met with care and precision. Your responsibilities will include:

• Manage the day-to-day service needs of a defined block of mid-market clients, typically fully insured and ranging from 100 to 1,000 lives
• Partner with the lead Benefit Consultant to support renewal preparation, carrier/vendor coordination, and ongoing strategy execution
• Serve as the main point of contact for client questions, service requests, and issue resolution throughout the year
• Coordinate internal team resources to execute tasks related to plan design changes, compliance deliverables, open enrollment, and employee communication
• Track timelines, deliverables, and open items to ensure client commitments are met with efficiency and follow-through
• Learn and grow your understanding of alternative funding models (e.g., self-funding, level-funding) to prepare for future opportunities in more complex account support
• Support data gathering, benchmarking, reporting, and project management activities in partnership with internal analysts and engagement specialists
• Build trust-based client relationships through responsiveness, accuracy, and attention to detail

• Must be self-motivated and disciplined
• Possess excellent written and verbal communication skills
• Possess strong organizational skills
• Must be very detail-oriented
• Demonstrate leadership capabilities
• Ability to work with clients at a strategic level
• Ability to thrive in fast-paced environment

• 3+ years of experience in employee benefits account management or group insurance (brokerage or carrier experience preferred)
• Strong grasp of fully insured benefit plans and general employee benefits administration
• Interest in learning about self-funded and alternative funding strategies
• Excellent project management and organizational skills
• Professional and proactive communication style — both written and verbal
• Team player who thrives in a fast-paced, service-oriented environment
• Working knowledge of all Microsoft Office products especially excel and PowerPoint, required
• Experience with database applications, a plus.
• Bachelor’s Degree, preferred
• Life & Health License (or ability to obtain within first 90 days)

The typical base pay range for this role nationwide is $85,000 to $95,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.

You will receive reimbursement of job-related…