SaaS CS Manager: Retention & Growth – Scottsdale
Listed on 2026-10-07
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Business
Customer Success Management
Neto is seeking a results-driven Customer Success Manager to own retention and expansion for a book of ~70 agents in the Scottsdale, Arizona office. This in-person role focuses on growing accounts, upgrading usage, and renewals, with both retention and expansion targets and uncapped upside.
You will lead business reviews, handle tier-1 support, and be the primary client contact, working closely with SMB and professional-services customers. Equity is offered alongside a base and OTE.
Join us at Neto as our next SaaS CS Manager:
Retention & Growth – Scottsdale in Scottsdale, AZ, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Scottsdale, AZ, United States.
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