Client Retention Specialist; SaaS
Listed on 2026-10-17
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Business
Customer Success Management
Luxury Presence is seeking a Client Experience Specialist to help retain clients who request to cancel. You will engage with a diverse client base, ranging from corporate marketers to sole proprietors, and use empathy, organization, and proactive outreach to save accounts.
The role emphasizes data quality, churn analysis, and collaboration with sales, product, and support teams to improve retention, with a strong focus on practical solutions and outcomes.
Join us at Luxury Presence as our next Client Retention Specialist (SaaS) in Scottsdale, AZ, United States.
The advertised compensation is 65.000 - 70.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Client Retention Specialist (SaaS) role in the description above.
We appreciate your interest in this position.
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