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Setter Manager

Job in Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for: Jet Financial Group
Full Time position
Listed on 2026-10-17
Job specializations:
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 8000 - 12000 USD Monthly USD 8000.00 12000.00 MONTH
Job Description & How to Apply Below

Run the setter department like it's your own P&L. Our current Setter Manager has been making $8k to $12k per month.

Based on one current manager's earnings. Individual earnings vary and are not guaranteed.

What this role actually is.

We run two setter teams. One sets appointments for our own sales process, and one sets appointments for our clients. As Setter Manager you own the fulfillment side end to end: the people, the numbers, and the tools.

You recruit, hire, train, and mentor setters, and you manage performance when someone isn't hitting standard. You own the department's numbers, with show rate, call quality, and profitability at the top of the list. Every setter needs to pay for themselves.

Your scorecard:
Show rate, call quality, and cost per qualified show. You report results to leadership regularly.

Your authority:
Hire and fire setters, set commission structures, and pick the tools the department runs on, within your cost envelope.

Your visibility: A live dashboard of department spend and qualified show count, updated daily.

Our current Setter Manager has been making $8k to $12k per month. The department runs as a mini P&L: the leaner and better you run it, the more you earn.

Based on one current manager's earnings. Individual earnings vary and are not guaranteed.

What you will actually do. 01 Recruit, hire, and train setters

Build the bench yourself: recruiting, interviews, onboarding, and mentorship.

02 Coach performance daily

Move an average setter to good and a good setter to great. Manage out anyone who won't hit standard.

03 Own the department numbers

Show rate, call quality, and cost per qualified show. Report to leadership regularly.

04 Run payroll and comp

Setter payroll, commission structures, schedules, and calendars.

05 Keep the machine tuned

Dialer seats, phone and SMS, list tools. You decide what the department runs on.

Who we are hiring.

2+ years in call center management or sales management.

You carried the phone yourself as a rep or setter before you managed one. Your team will know within a week whether you did.

Comfortable in the numbers: costs, commissions, and comp plans.

A coach strong enough to move an average setter to good and a good setter to great.

High ownership. You don't need to be told what's broken.

Who this is not for.

You've never managed reps or setters. This is a management seat, not a first step into leadership.

You managed from a spreadsheet without ever carrying the phone. The people you coach will smell it.

You wait to be told what's broken.

Still reading? Good. If none of that scared you off, you're probably exactly who we're looking for.

How you get paid.

$5,000/mo base. Plus half of every dollar you save.

$8k–$12k

What our current Setter Manager has been making per month

$5K/mo

50%

Of the operational savings you create, paid as bonus

Based on one current manager's earnings. Individual earnings vary and are not guaranteed.

Qualified shows/month

At $100/show cost

At $90/show cost

At $80/show cost

200 $ 6,000 $ 7,000 $ 8,000

300 $ 6,500 $ 8,000 $ 9,500

400 $ 7,000 $ 9,000 $ 11,000

500 $ 7,500 $ 10,000 $ 12,500

600 $ 8,000 $ 11,000 $ 14,000

800 $ 9,000 $ 13,000 $ 17,000

1,000 $ 10,000 $ 15,000 $ 20,000

Illustrative compensation scenarios, not historical results or guaranteed earnings. Actual compensation depends on qualified-show volume, operating costs, and quality requirements.

Example: at 500 qualified shows per month and $80 operational cost per show, the department generates $15,000 in savings against the $110/show ceiling. You receive 50% of that, $7,500, plus the $5,000 base, for $12,5 0 in total monthly compensation.

Compensation Breakdown

At least 200 qualified shows per month

Quality floor

At least 85% closer acceptance of qualified shows. Below that, bonus may be reduced or withheld pending review

Eligible operational costs

  • Setter wages, commissions, dialer, phone/SMS, list tools, training and setter software

Excluded from operational costs

  • Manager compensation, advertising, closers, CRM, and downstream costs

Reconciled and paid by the 10th of the following month

Front-end commissions

Separate, excluded from these projections

Schedule
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