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Gate Host Supervisor

Job in Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for: Troon
Full Time position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below

Gate Host Supervisor

Mountain House Lodge at Sereno Canyon is excited to announce an opportunity for Gate Host Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to guests.

Key Responsibilities
  • Lead schedule and train team of gate host associates.
  • Accurately control gate access for residents, guests, and vendors to the resort-style community.
  • Check all guests into the resort-style community based on established procedures.
  • Promote ownership activities and special events in the community and Mountain House Lodge.
  • Provide accurate and complete information about the community, resort, and surrounding areas.
  • Answer guest questions and provide accurate directions to all points of interest inside the community.
  • Activate the appropriate emergency procedures in the event of a fire, accident, weather, or medical emergency.
  • Maintain accurate and reliable logs and records of daily activities and resident/guest/vendor interactions of note.
  • Maintain regular and reliable attendance.
  • Perform other duties as required.
Job Requirements
  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and speak English may be required to perform the duties of the job.
  • Knowledge of Gate Pass Systems and Microsoft applications is a plus.
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Design, Art/Creative, and Information Technology

Industry

Hospitality

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the "Know Your Rights" notice from the Department of Labor.

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