Director of Instructional Design, Quality Assurance

Director of Instructional Design, Quality Assurance

Do you get excited about leading instructional design and quality assurance initiatives for large-scale online courses? Do you want to drive innovation and make a lasting impact on learners worldwide? If so, keep reading below!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

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• Develop and implement a Quality Assurance Framework:
  Review current QA workflows and redesign/establish a QA process and guidelines to evaluate and enhance the instructional design, accessibility, and usability of online courses.
• Lead the Quality Assurance Team:
  Recruit, train, and manage a team of quality assurance specialists, instructional designers, and evaluators.
• Conduct Course and Program Reviews:
  Design, implement, and manage ongoing course and program reviews using Quality Matters and other QA processes to enhance course quality.
• Coordinate Quality Assurance Training and Outreach:
  Work with academic units, faculty, and EdPlus/EDL staff to develop and promote scalable processes for program and course quality assurance. Organize presentations, workshops, and webinars to support faculty and instructional staff.
• Stay Informed on Industry Best Practices:
  Maintain expertise in online program and course quality control, assurance, and enhancement by staying current on relevant literature and emerging trends.
• Represent ASU at Professional Organizations:
  Serve as ASU’s representative in state, regional, and national organizations, councils, and committees related to online learning and quality assurance.
• Assessment and Continuous Improvement:
  Analyze student feedback, performance data, and QA review results to recommend enhancements and improvements.
• Technology and Innovation:
  Identify and integrate emerging technologies and instructional tools that enhance course quality and student engagement.
• Training and Professional Development:
  In collaboration with ASU Provost, design and deliver training workshops on best practices in online course design and quality assurance.
• Compliance and Accessibility:
  Ensure online courses comply with accessibility guidelines (e.g., ADA, WCAG) and university policies.
• Strategic Planning:
  Contribute to the strategic vision of ASU’s instructional design initiatives and ensure alignment with institutional goals.
• Other duties as assigned:
  Take on additional projects or responsibilities as needed to support the mission of ASU Online.

• Evidence of a bachelor's degree or higher in a related field.
• Demonstrated experience in leading quality assurance initiatives for online learning and delivering this with creative, innovative, and scalable solutions to ensure success.
• Strong knowledge of historical and new instructional design principles, online learning methodologies, and adult learning theories.
• Demonstrated experience working in large-scale online learning environments.
• Evidence of familiarity with quality assurance models such as Quality Matters (QM), and Learning Management Systems (e.g., Canvas, Blackboard, Moodle) and digital learning tools.
• Demonstrated knowledge of instructional design principles, methods, and techniques, as well as emerging pedagogical enhancements and technological learning solutions.
• Demonstrated proficiency in data analytics for learning assessment and quality improvement in online course offerings.
• Evidence of experience in faculty development and training in online education best practices.
• Demonstrated knowledge of the principles and practices pertaining to the assigned department, as well as budget management methods and techniques.
• Demonstrated knowledge and expertise of strategic planning principles and practices, project management, organizational management practices.
• Demonstrated excellence in problem…