Product Compliance Manager

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze®, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Early Warning follows a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

This position leads and executes risk-based compliance reviews of customers to assess adherence to operating rules, standards and contractual requirements governing Early Warning's (EWS) products and services.

The role identifies control gaps and risks, delivers clear and actionable recommendations, and supports consistent compliance to protect the integrity and security of EWS product and services.

• Plan and execute risk-based compliance reviews of customers utilizing EWS products and services.
• Assess customer's processes, controls, and documentation for adherence to operating rules, contractual requirements, and product standards.
• Identify control gaps and compliance risks and perform root cause analysis.
• Prepare clear, well-supported reports with practical remediation recommendations and present findings to internal and external stakeholders.
• Maintain complete and defensible documentation and work papers to support review conclusions.
• Validate remediated findings ensuring effective resolution of identified issues.
• Analyze review results and trends to identify recurring issues and recommend improvements to senior management.
• Provide guidance on rule interpretation and compliance expectations and mentor team members to strengthen review quality.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

• Typically, a minimum of 8 years of experience in compliance reviews, audits, regulatory compliance, risk management, internal controls, or quality assurance within financial services or payments.
• High integrity and objectivity with the ability to work independently.
• Experience leading or independently conducting reviews, including scoping, testing, documentation, and reporting.
• Working knowledge of compliance frameworks, risk assessment methodologies, and control evaluation practices.
• Ability to interpret and apply operating rules, contractual requirements, and product standards.
• Strong analytical and problem-solving skills with the ability to assess risk and identify root causes.
• Excellent written and verbal communication skills, including the ability to conduct interviews and present findings clearly.
• Strong organizational and project management skills, with the ability to manage multiple reviews simultaneously.
• Education and/ or experience typically obtained through completion of a Bachelor's degree in business, finance, accounting, risk management or related field.
• Background and drug screen.

• Familiarity with debit network rules, NACHA rules, and real-time payments frameworks.
• Relevant professional certifications such as CIA, AAP, APRP, CPP, EPP, CISA, or CRCM preferred.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.

Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $104,000 - $130,000.

Additionally, candidates are…