Patient Registration Representative Oncology

## Patient Registration Representative Oncology Apply:
BUMC Phoenix Scottsdale Health Center Plus (18250 N Hayden Rd):
Full time:
Posted Today:
R4456221
** Primary City/State:
** Scottsdale, Arizona
** Department Name:
** Registration-Clinic
*
* Work Shift:

** Day
* * Job Category:
** Revenue Cycle Find your path in health care. Our team members make Banner Health a Great Place To Work. Learn how you can join our dedicated team of professionals. We are seeking an candidate with established healthcare knowledge to join the opening team at our new Scottsdale facility, anticipated to launch in early 2027. If selected, you will train at our Banner University Cancer Center until the facility's opening date, bringing your expertise and passion for excellence to help shape the foundation of this exciting new location.  

to learn more about our Scottsdale Health Center and Medical Center:
As a
** Patient Access Services Representative in Oncology**, you will be the first point of contact for patients navigating one of the most important journeys of their lives. In this role, you will support patients and their families through the administrative side of their care; from registration and insurance verification to financial counseling and collecting patient liability. You will play a key part in creating a positive first impression for every patient who walks through our doors, ensuring they feel supported, informed, and cared for from the very start.

If you are someone who thrives in a fast-paced environment, communicates with compassion, and takes pride in delivering excellent customer service, we encourage you to apply.
** Schedule**:
Monday
- Friday 7:30am - 4pm, with rotating Saturday. Expected start date will be December 14th, 2026.University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals.

Our commitment to nursing excellence has enabled us to achieve MagnetTM recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine
- Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability.

Demonstrates the ability to resolve customer issues and provides excellent customer service.  CORE FUNCTIONS
1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).  2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.  3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates…