Restaurant Front of House Manager

Restaurant Front of House Manager

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Base pay range: $60,000.00/yr - $65,000.00/yr

Puttshack is an upscale, tech‑infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground‑breaking technology to elevate the game while also serving world‑class food and a full bar in a cool environment.

Reporting into Director of Operations, the Hospitality Manager will help oversee a multi‑faced high‑volume full‑service restaurant/venue with a game component.

• Oversee 1-2 areas of the venue operations including service, bar, reception, game & tech and/or bar.
• Uphold company policies, processes, procedures, and standards to adhere to compliance and business objectives; inspire others to do the same.
• Effectively operate computer systems including a POS System and Online Team Member Scheduler.
• Manage controllable expenses for area of responsibility.
• Ensure all side work is appropriately assigned and completed.
• Ensure collaboration between kitchen and front‑of‑house operations.

• Participate in hiring, training, and developing hourly associates.
• Create, maintain and update associate schedules using weekly and daily forecasts.
• Conduct and lead pre‑shift meetings to provide daily focus and continuous coaching and direction to hourly staff.
• Drive accountability and consistency by providing constructive coaching and feedback.

• Manage guest service issues professionally with a guest‑centric mindset.
• Champion the Puttshack brand by ensuring a consistent and exceptional guest experience.

• Maintain a safe, secure and healthy work environment and food safety.
• Ensure proper safety protocols to minimize risk and ensure a safe environment for guests and associates.

• Minimum of 2 years of experience as a manager in a full‑service restaurant; experience within a high‑volume food & beverage, hospitality, and/or social entertainment venue.
• Results driven; ability to lead and coach a team to achieve business objectives and goals.
• Strong communication skills with the ability to resolve conflict and provide direction to teams.
• Demonstrates financial acumen and strong understanding of restaurant operations.
• Tech‑savvy and willing to learn new systems and tools.
• Flexible availability to work evenings, weekends, and holidays.
• Must pass a post‑offer background check.

• Preferred certifications including Serv Safe and state/local licensing requirements.
• Hospitality degree preferred.

• Paid PTO.
• Health insurance: medical, dental, and vision.
• Paid parental leave.

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.

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Mid‑Senior level

Full‑time

Management and Manufacturing

Restaurants