Housekeeper, Hospitality ​/ Hotel ​/ Catering

Housekeeper

Position Type: Full time

Compensation: $18.00/hour

Location: Papago Motor Hotel - Scottsdale, AZ

Schedule: Schedule will be based on business needs and will be posted in advance. (Days will vary, shift hours between 8:00am to 6:00pm) Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed.

Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 US cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization.

The Housekeeper is responsible for maintaining the cleanliness, sanitation, and presentation of guest rooms, corridors, and public areas in accordance with hospitality standards. This position plays a vital role in ensuring guest satisfaction by providing a clean, welcoming, and safe environment, contributing to the hotel’s overall guest experience and reputation.

The Housekeeper is responsible for maintaining the cleanliness, sanitation, and presentation of guest rooms, corridors, and public areas in accordance with hospitality standards. This position plays a vital role in ensuring guest satisfaction by providing a clean, welcoming, and safe environment, contributing to the hotel’s overall guest experience and reputation.

• Clean, dust, and sanitize guest rooms, bathrooms, hallways, and public spaces following established procedures and checklists.
• Make beds, replace linens, and replenish guest amenities such as towels, toiletries, and beverages.
• Sweep, vacuum, mop, and polish floors as needed.
• Inspect rooms for maintenance issues, damage, or missing items and promptly report to the supervisor.
• Follow proper chemical handling and cleaning supply usage guidelines.
• Remove trash, recyclables, and soiled linens to designated collection areas.
• Maintain housekeeping carts and storage areas in a clean, organized, and stocked condition.
• Comply with health, safety, and sanitation regulations, as well as hotel policies and procedures.
• Use proper two-way radio etiquette at all times when communicating with other employees by radio.
• Greet guests warmly when encountered, offer assistance when appropriate, and maintain professional courtesy in all interactions to enhance the guest experience.
• Respond to guest requests in a professional, timely, and courteous manner. Escalate requests to the appropriate department if necessary.
• Report maintenance issues or safety hazards to the supervisor promptly.
• Assist with special cleaning projects or seasonal deep cleaning tasks.
• To support our goal of exceeding customer expectations, the role may include acts of porterage for customer arrivals, requests, or service resolutions.

• This position does not supervise any employees.
• May also provide cross-training for staff.

• Minimum of 1 year hospitality experience is a plus.
• High school diploma or equivalent preferred.
• Prior housekeeping or janitorial experience in a hotel or hospitality setting preferred but not required.

• Ability to follow verbal and written instructions in English (other languages a plus).
• Strong attention to detail and ability to work with minimal supervision.
• Dependable, punctual, and able to maintain professional appearance and demeanor.
• Ability to operate cleaning equipment safely and efficiently.
• Flexible schedule availability, including weekends, holidays, and evenings.

• Customer Service:
  Demonstrates a guest-first attitude and handles guest interactions positively.
• Teamwork:
  Works collaboratively with other staff to ensure smooth operations.
• Time Management:
  Completes assigned rooms and tasks within required timelines.
• Adaptability:
  Adjusts to changes in priorities or procedures with a positive attitude.
• Integrity:
  Maintains confidentiality and respects guest property at all times.

• Indoor hotel environment with exposure to cleaning…