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Overnight Front Desk Agent

Job in Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for: Hyatt Hotels Corporation
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 21 - 25 USD Hourly USD 21.00 25.00 HOUR
Job Description & How to Apply Below

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Starting at $21/hour
plus overnight differential

Shifts are typically 10:00pm - 6:00am

Role & Responsibilities include but are not limited to:

Audits the daily guest ledger

Handles all end-of-day accounting functions including posting daily room rates and room tax

Ensures accuracy of all charges to guest folios

Averages sum of revenues of all accounts receivable from food, room and other departments

Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues

Make cash drops in accordance with proper cash handling procedures

Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift

Monitors hotel security camera system

Ensures that lobby is well-maintained, properly lit and with music at proper volume

Work nights, weekends, and holidays as needed

Other duties as assigned

At Andaz Scottsdale Resort & Bungalows, we don’t do the Desert Southwest like everyone else. We stick out on purpose—through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower?

Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We’d love to talk to you about joining the Andaz Scottsdale team.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important:
People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Qualifications
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests
  • Basic accounting/math skills
  • Must be able to work overnight shifts (typically between 10 pm - 6 am, but with flexibility to work earlier start shifts at times). Must be able to work weekends as well.
  • Enjoy free meals in our colleague cafe
  • Discounted & Complimentary Hotel Room Nights
  • Medical Dental and Vision Insurance (Full-time colleagues)
  • Retirement savings plan
  • Excellent training and professional development
  • Opportunities to work around the world with Hyatt Hotels and Resorts
  • Tuition reimbursement, up to $1,000 a year!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Proof of eligibility to work in the United States is required, as well as a completed background check.

Our family is always growing. Want to be in the know?

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